Privacy Policy

Last Updated: 30 Oct 2024

At hd-parts.org (the "Site"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or interact with our Site.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device and your interaction with the Site:

  • Contact Information: When you fill out forms on our Site, we collect your name and email address.
  • Device Information: We automatically collect information such as your IP address, browser type, time zone, and some of the cookies installed on your device.
  • Usage Information: As you browse the Site, we collect information about the individual web pages you view and how you interact with the Site.

We collect personal information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier.
  • Log Files: Track actions occurring on the Site and collect data such as IP address, browser type, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

2. How Do We Use Your Personal Information?

We use the personal information we collect to:

  • Provide Services: Send you links to third-party platforms hosting microfiche diagrams, as per your request.
  • Communicate with You: Respond to inquiries and provide customer support.
  • Marketing Communications: Send you promotional emails, offers, and updates about our products and services.
  • Advertising: Include you in our pay-per-click (PPC) advertising campaigns.
  • Improve Our Site: Analyze how our customers use the Site to enhance user experience and customer service.

3. Sharing Your Personal Information

We do not sell or rent your personal information to third parties. However, we share your personal information with third parties to help us use your information as described above. For example:

  • Service Providers: We use a customer relationship management (CRM) system to securely store your data.
  • Analytics: We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your personal information here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-Out.

4. Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at Understanding Online Advertising.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at Opt Out of Behavioral Advertising.

5. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

6. Your Rights

European Economic Area (EEA) Residents

If you are a resident of the EEA, you have the right to:

  • Access: Request access to your personal data.
  • Rectification: Request corrections to any inaccurate or incomplete personal data.
  • Erasure: Request deletion of your personal data.
  • Restrict Processing: Request restriction of processing your personal data.
  • Data Portability: Receive your personal data in a structured, commonly used format.

To exercise these rights, please contact us through the contact information below.

California Residents

If you are a California resident, you have the rights under the California Consumer Privacy Act (CCPA) to:

  • Access: Request disclosure of the categories and specific pieces of personal information we have collected.
  • Deletion: Request deletion of your personal information.
  • Opt-Out: Opt-out of the sale of your personal information (Note: We do not sell personal information).

To exercise these rights, please contact us through the contact information below.

7. Data Retention

We retain your personal information until you opt out or request deletion. Periodically, we may ask you to update your information to ensure its accuracy.

8. Security

We implement a variety of security measures to protect your personal information:

  • Secure Storage: Data is stored in our CRM, secured with two-factor authentication (2FA) and advanced security protocols.
  • Limited Access: Only authorized personnel with specific permissions can access personal data.
  • Technical Measures: We employ encryption and other technologies to safeguard your information.

9. International Data Transfers

We do not transfer your personal data outside of the country in which it was collected. All data processing and storage occur within our operational jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We will notify you of significant changes via email.

11. Contact Us

For more information about our privacy practices, or if you have questions or concerns, please contact us through the contact form available on our website.

Disclaimer: This Privacy Policy is intended to provide a general understanding of our data practices. It is not legal advice. For advice specific to your situation, please consult a qualified attorney.